GENERAL: Your e-Scopes® Online or Phone Order is
usually, but not always, ready to ship the same day... with
automatic E-MAIL CONFIRMATION when your order is received AND
when it ships! (Overseas shipping takes somewhat longer...)
STANDARD SHIPPING: Although UPS and USPS has become VERY
expensive lately, we are still offering shipping for most orders for
$US 11.99 or 15% of the value of your order (whichever is greater) up to
a maximum charge of $US 25.00. The actual amount of the standard
shipping domestic shipping charge is automatically calculated and displayed
when you check out. International shipping is always more expensive.
Unless you specifically request it, we will use the "Best Way" to ship to you.
NON-STANDARD SHIPPING: Charges for other than U.S. domestic UPS ground
shipping is calculated in the following manner:
1.) ALASKA, HAWAII, P.R., CANADA: For all packages to Alaska, Hawaii,
Puerto Rico and Canada, there IS an additional charge for shipping.
This is because USPS Priority Mail service is the only ECONOMICAL service
available to Alaska, Hawaii and Puerto Rico and generally, Canada.
UPS sometimes charges a $US 25.00 "Customs Brokerage Fee" for shipments
going to Canada. We have no control over this. If you request it on your
order form in the "Comments" section, we can notify you of shipping charges
(but NOT "Customs" charges) for your approval before shipment is made and
before your credit card is charged.
2.) OVERSEAS ORDERS: For all "Overseas" locations, we usually ship by
Priority Mail This service is fast, reliable (in most locations...) and is
far less expensive than UPS, FedEx, DHL, etc. If you request it, we will
contact you with the amount of additional shipping for your approval before
shipment is made and before your credit card is charged. We provide full
insurance on most overseas shipments. However, the USPS does not provide
insurance coverage to certain countries. Overseas shipping takes up to
30 days -- even by air -- because of security, customs inspections, etc.
4.) OVERSEAS TAXES: There are no "export taxes" for shipments
made from the United States that are charged to you.
However, your country MAY have import taxes and other fees
that will apply to your order and that you must pay to your
country's authorities before claiming your package. We can
not tell you what these fees might cost, so you will need to
determine this in advance from your country's authorities if
this is of concern to you.
If you have any questions or comments about our Shipping,
feel free to contact us by phone at 1-561-795-0979 between
9:00 am and 5:00 pm Eastern time or e-mail us at